1. Agreement

By accessing or purchasing from jonwillems (jonwillems.com), you agree to be bound by these Terms of Service. If you do not agree, please do not use this platform. These terms apply to all visitors, members, and purchasers.

2. Digital Products & Courses

All courses, and downloadable materials sold on this platform are digital products delivered immediately upon purchase. You are purchasing a personal, non-transferable license to access and use the content for your own private use.

You may not reproduce, redistribute, resell, screen-record, or share course content in any form — in whole or in part — without express written permission from jonwillems.

3. Refund Policy

Due to the immediate and digital nature of our products, all sales are final. We do not offer refunds once a course or digital product has been accessed. If you experience a technical issue preventing access to your purchase, please contact us at jonathanwillems@hotmail.ca and we will work to resolve it promptly.

4. Coaching Sessions

Coaching sessions require an application and are subject to approval. Once a session is booked and paid for, cancellations must be made at least 48 hours in advance via email to receive a credit towards a future session. No-shows and cancellations within 48 hours are non-refundable.

Coaching offered through jonwillems is not a substitute for professional medical, psychological, or therapeutic care. Jon is not a licensed therapist or medical professional.

5. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Your account is personal and may not be shared. jonwillems reserves the right to suspend or terminate accounts found sharing access.

6. Payments

All payments are processed securely through Stripe. jonwillems does not store your card details. Prices are displayed in CAD and are subject to change without notice. Applicable taxes may be added at checkout depending on your location.

7. Intellectual Property

All content on this platform — including course materials, meditations, written content, imagery, and brand assets — is the intellectual property of jonwillems and may not be used without written permission.

8. Disclaimer of Results

Testimonials and results shared on this platform represent individual experiences and are not guaranteed. Results from courses, meditations, or coaching sessions vary and depend on many personal factors. jonwillems makes no promise of specific outcomes.

9. Changes to These Terms

We reserve the right to update these terms at any time. Continued use of the platform following any changes constitutes acceptance of the revised terms.

10. Contact

Questions about these terms can be directed to jonathanwillems@hotmail.ca

Privacy Policy

Last updated: April 2026

1. Overview

jonwillems (jonwillems.com) is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights in relation to it. By using this platform, you agree to the practices described here.

2. Information We Collect

We collect the following when you use our platform:

• Account information — your name and email address when you create an account.

• Purchase information — transaction records of courses and sessions purchased (processed via Stripe — we do not store card details).

• Coaching applications — responses you submit when applying for a coaching session.

• Usage data — anonymised analytics about how the site is used, via Vercel Analytics. No personal identifiers are stored.

3. How We Use Your Information

• To provide and manage access to your purchased courses and content.

• To process payments and send receipts.

• To communicate with you about your account, purchases, or coaching applications.

• To send transactional emails (password resets, purchase confirmations, coaching decisions).

• To improve the platform using aggregated, anonymised usage data.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

We use the following trusted third-party services to operate this platform:

• Stripe — payment processing. Stripe handles all card data under their own PCI-compliant security. We never see or store your full card number.

• Calendly — session booking for approved coaching clients.

5. Cookies

This platform uses session cookies to keep you signed in. These are essential for the platform to function and do not track you across other websites. We do not use advertising or tracking cookies.

6. Data Retention

We retain your account and purchase data for as long as your account is active, or as required for legal and financial record-keeping. If you request deletion of your account, we will remove your personal data within 30 days, except where retention is legally required.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your account and associated data.

• Withdraw consent for email communications.

To exercise any of these rights, email us at jonathanwillems@hotmail.ca.

8. Children

This platform is not intended for children under the age of 16. We do not knowingly collect data from anyone under 16. If you believe a child has created an account, please contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. The date at the top of this page will reflect the most recent revision. Continued use of the platform constitutes acceptance of the updated policy.

10. Contact

For any privacy-related questions, contact us at jonathanwillems@hotmail.ca